Order Processing & Charges
Orders are typically processed through the official merchant (e.g., ClickBank). On your statement, charges may appear as CLICKSANK or CLKBANK*COM. If you are not the cardholder, please notify them to avoid confusion.
Upgrades may appear as separate charges. For assistance, use the contact links provided by the merchant.
Phone Billing Support (Official Merchant):
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U.S. Customers: 1-800-390-6035
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International: +1-208-345-4245
Shipping Times
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UK & Europe: 7–14 business days (may vary due to customs or carrier delays)
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International: 10–21 business days depending on location
Notes:
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Shipments are usually processed the next business day. Orders placed over weekends may ship the following Monday.
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Tracking may be delayed or slower to update.
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All deliveries should be sent to secure locations to avoid lost or stolen packages.
Delivery Issues:
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If delivery is refused or the address is incorrect, refunds may be issued minus shipping costs once items are returned.
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If a package is marked as delivered but later lost or stolen, buyers should follow up with the carrier.
Returns – Physical Products
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Most official Ignitra® orders offer a 180-day money-back guarantee.
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To qualify, return all bottles, including any free or bonus bottles.
Return Instructions (Official Seller):
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Include a note with: Order ID, Full Name & Address, Email, Phone Number, and Packing Slip (if available).
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Ship to:
PO Box 1079
Pleasant Grove, UT 84062, USA -
Buyer pays return shipping.
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Products must arrive within 180 days of purchase.
Refunds are processed once the fulfillment center verifies the return. It may take 3–5 business days to appear on your account.
International Orders:
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Shipping fees ($30 per product) are non-refundable.
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Customs fees are the buyer’s responsibility.
Returns – Digital Products
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Digital products are typically covered by a 180-day money-back guarantee.
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Contact the official merchant through the support link within 180 days to request a refund.
By placing an order, you acknowledge that this information is for guidance only and agree to the official seller’s terms, policies, and conditions.